1. Introduction
These Terms of Service govern your access to and use of websites, services, and digital products provided by Infinex Loop. By accessing or using our services, you agree to these Terms. If you do not agree to these Terms, do not use the services.
2. Eligibility and Authority
You must have the legal capacity to enter into a binding agreement to use our services. If you are acting on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.
3. Services
We provide web development, web design, WordPress design and development, and user experience design services. Where applicable, we may also offer custom software development, SaaS products, applications, platforms, and APIs.
4. Professional and Project-Based Services
Project-based professional services may be governed by a separate proposal, statement of work, or project agreement. A specific signed agreement will control where it conflicts with these general Terms, subject to applicable law.
5. Proposals, Quotations and Scope
Proposals and quotations define the scope, deliverables, assumptions, timelines, exclusions, and validity for a given project. Work beyond the defined scope may require a change order and incur additional fees.
6. Customer Responsibilities
You agree to provide timely information, approvals, access, content, and cooperation necessary for us to perform the services. You are responsible for ensuring all provided materials are lawful and appropriate.
7. Accounts
If applicable future products require an account, you must maintain accurate information and protect your account security. You are responsible for all activities that occur under your account.
8. Acceptable Use
You agree not to misuse our services. Prohibited actions include unlawful activity, interference with services, abuse, unauthorized access, transmitting malware, and infringing on intellectual property rights.
9. Software and SaaS Licence
Where applicable, we grant you a limited, non-exclusive, non-transferable right to use our software or SaaS products subject to the terms of the applicable product agreement.
10. Customer Content and Data
You retain your rights to the materials you provide to us, subject to the permissions necessary for us to provide the services.
11. Intellectual Property
We retain all rights, title, and interest in our pre-existing intellectual property, tools, methods, frameworks, reusable components, know-how, and brand assets.
12. Client Deliverables and Ownership
For project work, the ownership or licence of final deliverables depends on the applicable proposal or agreement and full payment of associated fees.
13. Client Materials
You represent and warrant that you have all necessary rights, licenses, and permissions to supply any materials you provide to us for use in the services.
14. Third-Party and Open-Source Materials
Deliverables or services may incorporate third-party or open-source components, which remain subject to their respective separate licences.
15. Portfolio and Publicity
We may request permission to display completed work in our portfolio or for publicity purposes. We will honor confidentiality agreements and reasonable client privacy requirements.
16. Feedback
Any feedback or suggestions you provide may be used by us to improve our services without obligation or compensation to you, provided we do not disclose your confidential information.
17. Third-Party Services and Integrations
External services and integrations remain governed by their respective providers' terms and privacy policies. We are not responsible for third-party services.
18. AI and Automated Technologies
We may use AI-assisted tools or automated technologies in our workflows or services where appropriate. We do not guarantee fully automated delivery or outcomes.
19. Fees and Payment
Fees and payment terms are generally governed by the applicable quotation, proposal, invoice, or agreement.
20. Subscriptions and Recurring Services
Where applicable, subscription and recurring services will be subject to the terms, billing cycles, and conditions set forth at the time of purchase or in the relevant agreement.
21. Cancellations and Refunds
Project-specific and subscription-specific cancellation and refund terms may vary and will be defined in the applicable agreement or policy.
22. Taxes
Fees may be subject to applicable taxes, for which you are responsible, except for taxes based on our net income.
23. Changes to Services and Pricing
Future services and pricing may be subject to change. Such changes will not retroactively affect existing contractual commitments without notice or agreement.
24. Availability and Maintenance
For applicable digital services, availability may be interrupted by maintenance, updates, or circumstances outside our reasonable control.
25. Beta and Experimental Features
Where applicable, beta or experimental features may change, be discontinued, or carry additional limitations compared to general release services.
26. Confidentiality
Where confidential information is exchanged, both parties agree to protect it subject to the applicable agreement and legal obligations.
27. Privacy and Data Protection
Your use of our services is subject to our Privacy Policy and any applicable Data Processing Agreement.
28. Security Responsibilities
Security is a shared responsibility. While we implement reasonable safeguards, you are responsible for maintaining the security of your systems and credentials.
29. Suspension
For applicable services, we may suspend access for non-payment, security risks, misuse, material breach, or legal requirements where appropriate.
30. Termination
Termination of services may occur under the conditions outlined in the applicable agreement or these Terms.
31. Effect of Termination
Upon termination, outstanding fees become due, access may cease, and rights intended to survive termination will remain in effect. Data handling will proceed as applicable.
32. Warranties and Disclaimers
Services are provided subject to applicable agreements and law. We disclaim all other warranties, express or implied, including fitness for a particular purpose, to the extent permitted by law.
33. Search Engines, Marketing and Business Results
We do not guarantee search engine rankings, traffic, sales, conversions, revenue, or specific business results unless a specific agreement expressly states otherwise.
34. Limitation of Liability
Where permitted by law, we exclude liability for indirect or consequential losses. Our aggregate liability shall generally not exceed the amounts paid or payable for the affected service during the previous 12 months, or the applicable project amount if shorter. Statutory rights remain unaffected.
35. Indemnification
You agree to indemnify us for unlawful use, infringement caused by your materials, or breach of these Terms, where legally enforceable.
36. Force Majeure
Neither party will be liable for failures or delays caused by circumstances beyond reasonable control, including natural disasters, governmental acts, or infrastructure failures.
37. Governing Law
These Terms are governed by the laws of India.
38. Dispute Resolution and Jurisdiction
Disputes shall be resolved subject to the exclusive jurisdiction of the courts in Tamil Nadu, India, subject to applicable mandatory consumer rights or non-waivable jurisdictional rights.
39. International Users
Users outside India remain responsible for compliance with applicable local requirements. Mandatory local protections remain unaffected.
40. Electronic Communications and Agreements
We recognize electronic communications and electronic acceptance of agreements where legally valid.
41. Changes to Terms
We may update these Terms from time to time. Revised Terms will be posted with an updated effective date.
42. Entire Agreement
These Terms, along with any project-specific agreements, constitute the entire agreement between you and Infinex Loop regarding the services.
43. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
44. No Waiver
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.
45. Assignment
You may not assign your rights under these Terms without our prior written consent. We may assign our rights in connection with a merger, acquisition, or sale of assets.
46. No Partnership or Agency
Nothing in these Terms creates a partnership, joint venture, or agency relationship between you and Infinex Loop.
47. Third-Party Rights
Unless expressly stated, these Terms do not create enforceable rights for unrelated third parties, subject to applicable law.
48. Contact
If you have any questions about these Terms, please contact us:
Infinex Loop
Nagercoil, Tamil Nadu, India
Email: infinexloop@gmail.com
Phone: +91 87781 29810