1. Introduction
Infinex Loop ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information. It applies to our website, communications, professional services, and future software or products where this policy is referenced.
2. Scope
This policy covers our data processing activities associated with our marketed services and interactions. Separate product-specific privacy notices may supplement this policy for future software or specific applications where applicable.
3. Our Role in Processing Personal Information
We handle certain information for our own business purposes as a data controller or equivalent. In applicable future software or SaaS arrangements, we may process customer-controlled data on behalf of our customers in the capacity of a data processor or service provider.
4. Information We May Collect
We may collect information you provide directly, such as enquiry and contact information. If future products introduce accounts, we may collect account and profile information. Where applicable, we may collect customer and service content, payment and billing information, and integration information where connected services are used. We may also collect technical, device, and usage information.
5. How We Use Personal Information
We use the collected information for responding to enquiries, providing our services, and operating and improving our services. It may also be used for customer support, security and fraud prevention, billing and payment where applicable, compliance with legal obligations, general communications, and product and service analytics where applicable.
6. Legal Bases
Where applicable, we may rely on various legal bases for processing your personal information. These include consent, contractual necessity, legitimate interests, and legal obligations.
8. Analytics
We may use analytics tools where implemented to understand website traffic, service usage, and to improve our offerings.
9. How We Disclose Personal Information
We do not sell your personal information. We may disclose your personal information to hosting and infrastructure providers, service providers and subprocessors, professional advisers, payment providers where applicable, and customer-authorized integrations. We may also disclose information for legal and regulatory purposes or during corporate and business transactions.
10. International Data Transfers
Your information may be processed across jurisdictions depending on our service providers and customer relationships. We use appropriate safeguards where required by applicable law.
11. Data Retention
We retain personal information based on the purpose for which it was collected, contractual obligations, legal obligations, security requirements, and dispute resolution needs.
12. Security
We apply reasonable administrative, technical, and organizational safeguards intended to protect your personal information. We do not guarantee absolute security.
13. Privacy Rights and Choices
Depending on your jurisdiction, you may have rights to access, correct, delete, restrict, or object to the processing of your personal information. Where applicable, you may also have rights to data portability, to withdraw consent, or to lodge a complaint with a regulatory authority.
14. Customer-Controlled Data
Future customer software or SaaS offerings may involve data controlled by the customer. Requests concerning such data may need to be directed to that specific customer.
15. Data Processing Agreements
Appropriate Data Processing Agreements (DPAs) may be provided where legally or contractually required for applicable services.
16. Third-Party Services, Integrations and Links
Our website or services may contain links to or integrations with third-party services. These external services operate under their own terms and privacy policies.
17. Communications
We may send you service and transactional communications, as well as marketing communications where applicable. You will have the option to opt out of marketing messages where legally applicable.
18. Automated Decision-Making and AI
AI or automated tools may be used in future services or internal workflows, where applicable. We do not engage in fully automated consequential decision-making without appropriate oversight.
19. Children's Privacy
Our services are not intentionally directed to children unless a specific product states otherwise. We do not knowingly collect personal information from children without appropriate consent.
20. Correction and Deletion Requests
You may contact us regarding your personal information to request corrections or deletions, subject to applicable law and verification of your identity.
21. Applicable Privacy Laws
Our privacy obligations depend on the jurisdiction, activity, service, and individual circumstances involved.
22. Changes to This Policy
We may change this policy from time to time. When we do, we will revise the Last Updated date at the top of the policy.
23. Contact
If you have any questions about this Privacy Policy or our data practices, please contact us:
Infinex Loop
Nagercoil, Tamil Nadu, India
Email: infinexloop@gmail.com
Phone: +91 87781 29810